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Requests cannot be taken over the telephone.
Please allow 72 working hours for a repeat prescription.
Day requested day | Will be ready |
Monday – before 12.30pm | Thursday |
Monday – after 12.30pm | Friday |
Tuesday – before 12.30pm | Friday |
Tuesday – after 12.30pm | Monday |
Wednesday – before 12.30pm | Monday |
Wednesday – after 12.30pm | Tuesday |
Thursday – before 12.30pm | Tuesday |
Thursday – after 12.30pm | Wednesday |
Friday – before 12.30pm | Wednesday |
Friday – after 12.30pm | Thursday |
All prescription requests require 3 working days (72 working hours)
if there is a bank holiday you need to jump ahead 1 working day
please note surgery working days are monday – friday - 8.30am - 6pm.
Help with NHS costs
In England, around 90% of prescription items are dispensed free. This includes exemptions from charging for those on low incomes, such as:
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
If you will have to pay for four or more prescription items in three months or more than 14 items in 12 months, you may find it cheaper to buy a PPC.
There is further information about prescription exemptions and fees on the NHS website.